Helpdesk Sw/App/Cloud Tech Support Analyst
SHOPPEEZY | PETALING JAYA
Job Description:
Manage incoming calls, email and customer service ticket. Manage access control for ticketing system. Build sustainable relationships and trust with customerâ€.
We offer an excellent opportunity for candidates with no experience who are willing to learn and develop in a corporate environment.
- Requirements:
- Interest in learning and growing professionally.
- Good communication skills.
- Organization and responsibility.
- Basic computer skills.
- Responsibilities:
- Assist with administrative tasks and customer support.
- Organize and file documents.
- Provide support for projects and daily activities.
- Answer and direct phone calls.
- Benefits:
- Transportation allowance.
- Meal allowance.
- Assistance medical.
- Training and professional development.