Technical Analyst, Voice Operations L1.5 (It Services)
VISAA CORP. | KUALA LUMPUR
Job Description:
In this role, you will be responsible for responding to service calls, managing incident and service request tickets, escalating problem tickets, monitoring theâ€.
We are offering an opportunity for those who are starting their career. If you are motivated and eager to learn, come join our team!
- Requirements:
- Willingness to learn and adapt.
- Good communication and organizational skills.
- Ability to work in a team.
- Basic computer skills are desirable.
- Responsibilities:
- Assist in administrative and operational activities.
- Answer calls and manage correspondence.
- Organize and maintain updated documents.
- Participate in projects and provide general support.
- Benefits:
- Transportation allowance.
- Meal allowance.
- Medical assistance.
- Opportunities for growth and development.